Jake CulpSenior Product DesignerResume
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Best Egg · Lending · 2025

Personal loan application

A one-sentence result. What changed, for whom, and by how much.

Role
Lead product designer
Team
PM, 4 engineers, research
Timeline
Q1–Q3 2025
Platform
iOS, Android, web

Outcomes

Application completion
+XX%
Time to decision
−XX%
Funded loans
+XX%

The problem

Who the customers were, what wasn’t working, and the business and regulatory constraints. Include the data that made it a priority.

My role

What you owned, who you partnered with, and the decisions you drove. Call out leadership: running workshops, aligning stakeholders, mentoring.

Process and key decisions

Two or three decisions that shaped the outcome. For each: the options considered, what research or testing showed, and why you chose the direction.

The solution

The shipped experience. Lead with visuals, keep captions short, and show the hard states: errors, declines, and edge cases.

What I’d do next

What you learned, what you’d change, and what the team shipped after.

Next project

Best Egg · Servicing

Identity verification

Reduced friction in verification so real customers get through faster, without raising fraud risk.

Verification pass rate
+XX%
Manual reviews
−XX%
Support contacts
−XX%